UPDATE: The New COVID-19 Protection Framework

Vetlife is welcoming all clients into our clinics under the Government traffic light system.

To ensure the safety of our visitors and colleagues, we will be operating using five main principles of COVID-19 protection:

  1. Wear a mask at all times – disposable masks will be available if you have forgotten yours.
    If you are exempt from wearing a mask, please phone your clinic beforehand and we will talk you through the alternative arrangements we have available.
  2. Meticulous hygiene – please sanitise your hands upon arrival and do not visit if you are unwell.
  3. Sign in – Scan the NZ COVID Tracer QR code or complete a record-keeping slip.
  4. Social distancing – Minimum of 1 metre distance between each other at all times.
  5. Limiting your time in our clinics to avoid unnecessarily long periods of time indoors (we will work with you to achieve this).


We will attend to any pet, regardless of a client’s vaccination status. However, only one person at a time will be permitted into the consult room with their pet/s due to the small size of the room. This person will need to show a current Vaccine Pass and must be wearing a mask to be permitted entry into this area.

If your pet needs to be seen by our veterinary team, please call to book an appointment.

Please be kind and respectful during your visit.